President University Repository

Browsing 2019 by Author "Karlina, Lin"

Browsing 2019 by Author "Karlina, Lin"

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  • Karlina, Lin (President University, 2019)
    Purpose – The aim of this paper is to understand customer loyalty towards internet banking services, with the variables in this research are e-service quality with customer trust, web design, assurance, and preferential ...

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