FACTORS AFFECTING ONLINE CUSTOMER TRUST MODERATED BY ONLINE CUSTOMER REVIEW IN JD.ID

KARLIANTO, THEAS

dc.contributor.author	KARLIANTO, THEAS
dc.date.accessioned	2020-10-20T04:51:04Z
dc.date.available	2020-10-20T04:51:04Z
dc.date.issued	2018
dc.identifier.uri	http://repository.president.ac.id/xmlui/handle/123456789/3049
dc.description.abstract	Purpose – The purpose of this research is to focus on finding the relationship between E-Commerce Knowledge, Perceived Reputation, Perceived Risk, Perceived Ease of Use, and Online Customer Review affecting Online Customer Online Customer Trust. Design/ Methodology/ Approach – The model in this research is using multiple regression to examine the relationship of the variables and online survey to collecting data. Findings – The result from this research are E-Commerce Knowledge, Perceived Reputation, Perceived Risk, OCR has significant relationship with Online Customer Trust, and meanwhile the Perceived Ease of Use has no significant relationship with Online Customer Trust. Research Limitation – This research focusing on customer who ever made purchase from JD.ID in Indonesia.	en_US
dc.language.iso	en_US	en_US
dc.publisher	President University	en_US
dc.relation.ispartofseries	Business Administration;015201500098
dc.subject	Online Customer Trust	en_US
dc.subject	E-Commerce Knowledge	en_US
dc.subject	Perceived Reputation	en_US
dc.subject	Perceived Risk	en_US
dc.subject	Perceived Ease of Use	en_US
dc.subject	Online Customer Review	en_US
dc.subject	JD.ID	en_US
dc.title	FACTORS AFFECTING ONLINE CUSTOMER TRUST MODERATED BY ONLINE CUSTOMER REVIEW IN JD.ID	en_US
dc.type	Thesis	en_US