Abstract:
Purpose ⎯ The purpose of this study focus to discover the relations within
perceived usefulness, confirmation, perceived enjoyment, privacy concern,
perceived risk, satisfaction, and continuance usage intention in millennials who
have experienced using Go-Food.
Design / Methodology / Approach ⎯ This study uses SPSS AMOS to test the
validity, reliability, and model fit of the variables in this study. Researcher used
questionnaires as a media to collect respondent, total 256 respondents filled the
questionnaires in which only 229 data are valid.
Findings ⎯ The result shows that confirmation positively influences perceived
usefulness and perceived enjoyment, satisfaction is positively affected by perceived
usefulness and confirmation, and continuance usage intention are positively
affected by perceived usefulness and satisfaction.
Research Limitation ⎯ This study focuses on millennials who are currently living
in Jabodetabek.
