PROBLEMS IN BUILDING TRACEABILITY LINK DUE TO THE ACCURACY OF TRACEABILITY PROCESS IN PT. X INDONESIA

Abstract

Traceability has become a requirement in PT. X Indonesia. It was triggered by toy recalls happened in 2007 involving toys produced by PT. X Indonesia. The system helps PT. X Indonesia to build a link that relates every single finished product in market to production lot in PT. X Indonesia. However, the accuracy of traceability process only reaches 98% indicating that the link does not work well. In order to make sure that the link works, PT. X Indonesia has to do link verification many times. This process of verification need to be eliminated since it involves an average of 50 toys that need to verify. It also involves additional work, additional worker and more consumables. This study was made to research factors that influence the accuracy of the traceability process. The scope is traceability process in final assembly area. The research methodology is the problem solving using root cause analysis techniques. The raw data was provided by PT. X Indonesia and limit only to period of October to December 2014. The study shows that there were four factors that caused the inaccuracy which are the availability of the barcode scanner, lack of training, fifo arrangement and wrong method of scanning.